Privacy & Data Protection

We take your privacy seriously - here's the straight talk on how we handle your information

Last Updated: December 2023

Effective from: January 1, 2024

Let's Talk Privacy

Look, we get it - nobody actually enjoys reading privacy policies. But since we're asking you to trust us with your info, we figured you deserve to know exactly what happens with it. No legal jargon marathons here, just honest chat about how Windarquinthos Architecture Studio handles your data.

We're based in Ukraine and operate under GDPR regulations plus local Ukrainian data protection laws. That means we've got some pretty strict rules to follow, which honestly works out great for everyone.

What Info We Actually Collect

When you reach out to us or use our website, here's what we might gather:

  • Contact Details: Name, email, phone number - basically how we can get back to you
  • Project Info: Whatever you tell us about your architectural needs or dreams
  • Technical Stuff: IP address, browser type, device info - the usual web analytics package
  • Location Data: Sometimes helpful for understanding project scope and local requirements
  • Communication Records: Emails, messages, consultation notes - we keep these to remember what we talked about

What We Do With Your Data

We're not gonna sell your info or spam you with random stuff. Here's the real deal:

Respond to your inquiries and actually help you out
Process project consultations and proposals
Keep our website running smoothly
Send updates about your projects (if we're working together)
Improve our services based on feedback
Comply with legal obligations (when we have to)

Who Else Sees Your Info

We're pretty protective of your data, but there are a few situations where we might share it:

Service Providers: Sometimes we use third-party tools for things like email hosting or analytics. These folks are bound by strict confidentiality agreements.

Project Partners: If you hire us and we need to work with engineers, contractors, or other specialists, we'll share relevant project details with them.

Legal Requirements: If the law says we have to hand over information, well, we've gotta do it.

Business Transfers: In the unlikely event we sell or merge the studio, your data might be part of that transfer (but same privacy rules would apply).

What we DON'T do: Sell your data to marketers, share it with random third parties, or use it for anything sketchy. Period.

Cookie Policy

Yeah, we use cookies - but not the delicious kind. These are small files that help our website work better and remember your preferences.

Cookie Type What It Does Can You Refuse?
Essential Keep the site functioning - navigation, security, etc. Not really, or the site won't work
Analytics Help us understand how people use our site Yep, totally optional
Functional Remember your preferences and settings Sure, but you'll have to set things up each visit

You can control cookie settings through your browser. Just know that blocking certain cookies might make the site less smooth to use.

Your Rights (The Important Stuff)

Under GDPR and Ukrainian law, you've got some solid rights. Here's what you can do:

Access

Ask us what data we have about you and get a copy of it

Correction

Fix any info that's wrong or outdated

Deletion

Request we delete your data (with some legal exceptions)

Object

Tell us to stop using your data for specific purposes

Restrict

Limit how we process your information

Portability

Get your data in a format you can transfer elsewhere

To exercise any of these rights, just shoot us an email at info@windarquinthos.info - we'll get back to you within 30 days.

How We Keep Your Data Safe

We take security seriously around here. Our data protection measures include:

  • Encrypted connections (that's the little lock icon in your browser)
  • Secure servers with regular backups
  • Limited access - only team members who need your info can see it
  • Regular security audits and updates
  • Staff training on data protection best practices

That said, no system is 100% foolproof. We do our best, but if you notice anything suspicious, let us know right away.

How Long We Keep Your Stuff

We don't hoard data forever. Here's our general approach:

  • Active Projects: Throughout the project duration plus 7 years (Ukrainian legal requirement for architectural records)
  • Inquiries & Consultations: 3 years, then deleted unless you become a client
  • Marketing Contacts: Until you unsubscribe or ask us to delete
  • Website Analytics: 26 months max

Questions About Your Privacy?

If something's unclear or you wanna chat about how we handle your data, we're here for you. No question is too small.

Visit Us:
15 Khreshchatyk Street
Kyiv, 01001, Ukraine

Updates to This Policy

Sometimes we'll need to update this privacy policy - maybe the law changes, or we add new services. When we do, we'll update the "Last Updated" date at the top and let you know if it's a major change. We recommend checking back occasionally, though we promise not to make any sneaky changes behind your back.